Driving School WA – Cancellation, Invalid ID, No Show Policy & Refund Terms

 

• If a booking has been held in our system for longer than 48 hours and you choose to cancel permanently, a 50% fee will be charged.
• If you reschedule more than 48 business hours before your lesson, there will be no penalty.
• Frequent or last-minute changes may affect future bookings at the instructor’s discretion, as Driving School WA instructors are in high demand.
• Early permanent cancellations (cancelled more than one week in advance and less than 48 hours after booking) are subject to a 6% administrative fee.
• Failure to provide valid identification on the day of the appointment may result in the forfeiture of the full fee.
• Any disrespectful behaviour or failure to follow reasonable instructions, including arriving under the influence of alcohol or drugs, will result in immediate discontinuation and forfeiture of the full fee.
• Refunds (after applicable deductions) are processed once every 60 days due to limited administrative resources, as Driving School WA operates as a microbusiness.
• Gift Vouchers are non-refundable but fully transferable to another person.

Primary Identification examples include:

• Learner’s Permit: Your valid WA learner’s permit.
• Passport: Australian or foreign passport, accompanied by Client Reference Number or DL Client ID issued by the Department of Transport WA
• WA Photo Card: Current WA Photo Card accompanied by Client Reference Number or DL Client ID issued by the Department of Transport WA
• Driver’s Licence: Current interstate Australian driver’s licence or learner’s permit card showing your photo and signature, or a valid overseas licence accompanied by your current passport.

A full list of acceptable identification documents to obtain your learner’s permit and any other applicable WA ID can be found on the Department of Transport (WA) website:
https://www.transport.wa.gov.au/licensing/identity/prove-your-identity/identity-requirements

Please book responsibly. At Driving School WA, we value your time — and our instructors’ time.

By booking or attending a lesson with Driving School WA, clients acknowledge that they have read, understood, and agree to our Terms and Conditions, including our conditions regarding Lesson Confirmation and Attendance.

If you speak a language other than English and don’t understand the Driving School WA Cancellation Policy, contact Translating and Interpreting Services (TIS National).